Terms of Use
Welcome, and thank you for your interest in Grassroots Marketing (“Grassroots,
“we,” or “us”) and our website at grassrootsmarketing.us along with our related
websites, networks, applications, and other services provided by us (collectively, the
“Service”). These Terms of Service are a legally binding contract between you and
Grassroots regarding your use of the Service.
PLEASE READ THE FOLLOWING TERMS CAREFULLY
BY CLICKING “I ACCEPT,” OR BY DOWNLOADING, INSTALLING, OR OTHERWISE
ACCESSING OR USING THE SERVICE, YOU AGREE THAT YOU HAVE READ AND
UNDERSTOOD, AND, AS A CONDITION TO YOUR USE OF THE SERVICE, YOU AGREE
TO BE BOUND BY, THE FOLLOWING TERMS AND CONDITIONS, INCLUDING
GRASSROOTS’S PRIVACY POLICY AND ANY ADDITIONAL TERMS AND POLICIES
GRASSROOTS MAY PROVIDE FROM TIME TO TIME (TOGETHER, THESE “TERMS”). If
you are not eligible, or do not agree to the Terms, then you do not have our
permission to use the Service. YOUR USE OF THE SERVICE, AND GRASSROOTS’
PROVISION OF THE SERVICE TO YOU, CONSTITUTES AN AGREEMENT BY
GRASSROOTS AND BY YOU TO BE BOUND BY THESE TERMS.
Please read our Privacy Policy carefully for information relating to our collection,
use, storage, disclosure of your personal information. The Privacy Policy is
incorporated by this reference into, and made a part of, these Terms.
ARBITRATION NOTICE
Except for certain kinds of disputes described in Section 16, you agree that disputes
arising under these Terms will be resolved by binding, individual arbitration, and BY
ACCEPTING THESE TERMS, YOU AND GRASSROOTS ARE EACH WAIVING THE
RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN ANY CLASS ACTION OR
REPRESENTATIVE PROCEEDING. YOU AGREE TO GIVE UP YOUR RIGHT TO GO TO
COURT to assert or defend your rights under this contract (except for matters that
may be taken to small claims court). Your rights will be determined by a NEUTRAL
ARBITRATOR and NOT a judge or jury. (See Section 16).
1. Grassroots Service Overview
The Service provides a social media management tool that enables users to release
posts on social platforms at a scheduled time, in addition to other design and
analytics tools to help bolster users’ social media content.
2. Eligibility
You must be at least [18] years old to use the Service. By agreeing to these Terms,
you represent and warrant to us that: (a) you are at least [18] years old; (b) you have
not previously been suspended or removed from the Service; and © your registration
and your use of the Service is in compliance with any and all applicable laws and
regulations. If you are an entity, organization, or company, the individual accepting
these Terms on your behalf represents and warrants that they have authority to bind
you to these Terms and references to you herein (and all of your obligations
hereunder) will refer to such entity and any individual using the Service on such
entity’s behalf.
3. Accounts and Registration
To access most features of the Service, you must register for an account. When you
register for an account, you may be required to provide us with some information
about yourself, such as your name, email address, or other contact information. You
agree that the information you provide to us is accurate and that you will keep it
accurate and up-to-date at all times. When you register, you will be asked to provide
a password. You are solely responsible for maintaining the confidentiality of your
account and password, and you accept responsibility for all activities that occur
under your account. If you believe that your account is no longer secure, then you
must immediately notify us.
4. General Payment Terms
Premium features of the Service will require you to pay fees upon registering for the
applicable premium service. Before you pay any fees, you will have an opportunity to
review and accept the fees that you will be charged. All fees are in U.S. Dollars and
are non-refundable. Fees vary based on the plan, with different pricing schemes for
individual users and organizations.
4.1 Price
Grassroots reserves the right to determine pricing for the Service. Grassroots will
make reasonable efforts to keep pricing information published on the website up to
date. We encourage you to check our website periodically for current pricing
information, located here: grassrootsmarketing.us/mathnasium. Grassroots may
change the fees for any feature of the Service, including additional fees or charges, if
Grassroots gives you advance notice of changes before they apply. Grassroots, at its
sole discretion, may make promotional offers with different features and different
pricing to any of Grassroots’s customers. These promotional offers, unless made to
you, will not apply to your offer or these Terms.
4.2 Authorization
You authorize Grassroots to charge all sums for the orders that you make and any
level of Service you select as described in these Terms or published by Grassroots,
to the payment method specified in your account. If you pay any fees with a credit
card, Grassroots may seek pre-authorization of your credit card account prior to your
purchase to verify that the credit card is valid and has the necessary funds or credit
available to cover your purchase.
4.3 Subscription Service and Cancellation Policy
The Service may include automatically recurring payments for periodic charges
(“Subscription Service”). If you activate a Subscription Service, you authorize
Grassroots to periodically charge, on a going-forward basis and until cancellation of
either the recurring payments or your account, all accrued sums on or before the
payment due date for the accrued sums. The “Subscription Billing Date” is the date
when you purchase your first subscription to the Service. For information on the
“Subscription Fee”, please see our Pricing page. Your account will be charged
automatically on the Subscription Billing Date all applicable fees for the next
subscription period. The subscription will continue unless and until you cancel your
subscription or we terminate it. You must cancel your subscription before it renews
in order to avoid billing of the next periodic Subscription Fee to your account. We will
bill the periodic Subscription Fee to the payment method you provide to us during
registration (or to a different payment method if you change your payment
information).
4.4 Delinquent Accounts
Grassroots may suspend or terminate access to the Service for any account for
which any amount is due but unpaid. In addition to the amount due for the Service, a
delinquent account will be charged with fees or charges that are incidental to any
chargeback or collection of any the unpaid amount, including collection fees.
5. Licenses
5.1 Permission to Use
Subject to your complete and ongoing compliance with these Terms, Grassroots
grants you limited, non-transferable, non-sublicensable, revocable permission to
access and use the Service for your personal, internal use during the Term at the
level of service for which you have paid all applicable Fees.
5.2 Restrictions
Except and solely to the extent such a restriction is impermissible under applicable
law, you may not: (a) reproduce, distribute, publicly display, or publicly perform the
Service; (b) make modifications to the Service; or © interfere with or circumvent any
feature of the Service, including any security or access control mechanism. If you
are prohibited under applicable law from using the Service, you may not use it. You
may not use the Service on behalf of any third party, or in a service bureau or similar
capacity.
5.3 Feedback
If you choose to provide input and suggestions regarding problems with or proposed
modifications or improvements to the Service (“Feedback”), then you hereby grant
Grassroots an unrestricted, perpetual, irrevocable, non-exclusive, fully-paid,
royalty-free right to exploit the Feedback in any manner and for any purpose,
including to improve the Service and create other products and services.
6. Ownership; Proprietary Rights
The Service is owned and operated by Grassroots. The visual interfaces, graphics,
design, compilation, information, data, computer code (including source code or
object code), products, software, services, templates, and all other elements of the
Service (“Materials”) provided by Grassroots are protected by intellectual property
and other laws. All Materials included in the Service are the property of Grassroots
or its third party licensors. Except as expressly authorized by Grassroots, you may
not make use of the Materials. Grassroots reserves all rights to the Materials not
granted expressly in these Terms.
7. Third Party Terms
7.1 Third Party Services and Linked Websites
Grassroots provides tools through the Service that enable you to import and export
information, including User Content, to and from third party services, including
through features that allow you to link your account on Grassroots with an account
on a third party social network service, such as Twitter or Facebook. By using one of
these tools, you agree that Grassroots may transfer that information to and from the
applicable third party service. Third party services are not under Grassroots’s
control, and Grassroots is not responsible for any third party services use of your
exported information. The Service may also contain links to third party websites.
Linked websites are not under Grassroots’s control, and Grassroots is not
responsible for their content.
7.2 Third Party Software
The Service may include or incorporate third party software components that are
generally available free of charge under licenses granting recipients broad rights to
copy, modify, and distribute those components (“Third Party Components”).
Although the Service is provided to you subject to these Terms, nothing in these
Terms prevents, restricts, or is intended to prevent or restrict you from obtaining
Third Party Components under the applicable third party licenses or to limit your use
of Third Party Components under those third party licenses.
8. User Content
8.1 User Content Generally
Certain features of the Service may permit users to upload content to the Service,
including social media posts and other content which may be comprised of
messages, reviews, photos, video, images, data, text, and other types of works (“User
Content”) and to publish User Content on the Service. You retain any copyright and
other proprietary rights that you may hold in the User Content that you post to the
Service. Nevertheless, we need certain permission from you in order to provide the
Service.
8.2 Limited License Grant to Grassroots
By providing User Content to or via the Service, you grant Grassroots a worldwide,
non-exclusive, royalty-free, fully paid right and license (with the right to sublicense)
to host, store, transfer, display, perform, reproduce, modify for the purpose of
formatting for display, and distribute your User Content, in whole or in part, in any
media formats and through any media channels now known or hereafter developed.
8.3 Limited License Grant to Other Users
By providing User Content to or via the Service to other users of the Service, you
grant those users a non-exclusive license to access and use that User Content as
permitted by these Terms and the functionality of the Service.
8.4 User Content Representations and Warranties
Grassroots disclaims any and all liability in connection with User Content. You are
solely responsible for your User Content and the consequences of providing User
Content via the Service. By providing User Content via the Service, you affirm,
represent, and warrant that:
a) you are the creator and owner of the User Content, or have the necessary
licenses, rights, consents, and permissions to authorize Grassroots and users
of the Service to use and distribute your User Content as necessary to
exercise the licenses granted by you in this Section, in the manner
contemplated by Grassroots, the Service, and these Terms;
b) your User Content, and the use of your User Content as contemplated by
these Terms, does not and will not: (i) infringe, violate, or misappropriate any
third party right, including any copyright, trademark, patent, trade secret, moral
right, privacy right, right of publicity, or any other intellectual property or
proprietary right; (ii) slander, defame, libel, or invade the right of privacy,
publicity or other property rights of any other person; or (iii) cause Grassroots
to violate any law or regulation; and
c) your User Content could not be deemed by a reasonable person to be
objectionable, profane, indecent, pornographic, harassing, threatening,
embarrassing, hateful, or otherwise inappropriate.
d) your User Content does not and will not contain Hateful Content, a Threat
of Physical Harm, or Harassment
The following serves as a guide to help illustrate generally the types of
content that fall within the scope of Grassroots’s policy on Hateful Content,
Threats of Physical Harm, and Harassment, but is not exhaustive. This
Section 8.4(d) does not limit any of our other rights or remedies provided
herein. For the avoidance of doubt, your User Content may not include, and
Grassroots may remove or refuse to publish or promote any User Content that
violates the terms or policies of any third party platform with which
Grassroots’s Services integrate or interoperate.
Hateful Content includes:
Any statement, image, photograph, or other content that in our sole judgment
could be reasonably perceived to harm, threaten, demean, promote the
harassment of, promote the intimidation of, or promote the abuse of others
for any reason, including by reason of race, gender or gender identity, national
origin, sexual orientation, religion, or otherwise.
A Threat of Physical Harm includes:
Any statement, photograph, advertisement, or other content that in our sole
judgment could be reasonably perceived to threaten, advocate, or incite
physical harm to or violence against others, including references to current or
historical figures or groups that are known for purporting such content, such
as the Ku Klux Klan, Nazi Party, and the like.
Harassment includes:
Revealing someones personal information, also known as “doxxing”.
Online stalking, and bullying.
Wishes for physical harm directed at a person or persons.
Incitement of others to any of the previous items.
We reserve the right to suspend or terminate accounts and remove individual
posts which contain Hateful Content, a Threat of Physical Harm, or
Harassment.
We also may suspend or terminate your account if we determine, in our sole
discretion, that you are either:
An organization which has publicly stated or acknowledged that its goals,
objectives, positions, or founding tenets include statements or principles that
could be reasonably perceived to advocate, encourage, or sponsor Hateful
Content, Harassment, or A Threat of Physical Harm.
A person or organization that has acted in such a way as could be reasonably
perceived to support, condone, encourage, or represent Hateful Content,
Harassment, or A Threat of Physical Harm.
Notwithstanding the foregoing, we reserve the right to screen, remove, edit, or block
any User Content we find in violation of the Terms or that we find, in our sole
discretion to be otherwise objectionable, at our sole discretion.
8.5 User Content Disclaimer
We are under no obligation to edit or control User Content that you or other users
post or publish, and will not be in any way responsible or liable for User Content.
Grassroots may, however, at any time and without prior notice, screen, remove, edit,
or block any User Content that in our sole judgment violates these Terms or is
otherwise objectionable. You understand that when using the Service you will be
exposed to User Content from a variety of sources and acknowledge that User
Content may be inaccurate, offensive, indecent, or objectionable. You agree to waive,
and do waive, any legal or equitable right or remedy you have or may have against
Grassroots with respect to User Content. If notified by a user or content owner that
User Content allegedly does not conform to these Terms, we may investigate the
allegation and determine in our sole discretion whether to remove the User Content,
which we reserve the right to do at any time and without notice. For clarity,
Grassroots does not permit copyright-infringing activities on the Service.
8.6 Monitoring Content
Grassroots does not control and does not have any obligation to monitor: (a) User
Content; (ii) any content made available by third parties; or (iii) the use of the Service
by its users. You acknowledge and agree that Grassroots reserves the right to, and
may from time to time, monitor any and all information transmitted or received
through the Service for operational and other purposes. If at any time Grassroots
chooses to monitor the content, Grassroots still assumes no responsibility or liability
for content or any loss or damage incurred as a result of the use of content. During
monitoring, information may be examined, recorded, copied, and used in accordance
with our Privacy Policy.
9. Prohibited Conduct
BY USING THE SERVICE YOU AGREE NOT TO:
use the Service for any illegal purpose or in violation of any local, state,
national, or international law;
violate, or encourage others to violate, any right of a third party, including by
infringing or misappropriating any third party intellectual property right;
interfere with security-related features of the Service, including by: (i)
disabling or circumventing features that prevent or limit use or copying of any
content; (ii) reverse engineering or otherwise attempting to discover the
source code of any portion of the Service except to the extent that the activity
is expressly permitted by applicable law; or (iii) hacking, password “mining” or
using any other illegitimate means of interference;
modify or create derivatives of any part of the Service;
interfere with the operation of the Service or any user’s enjoyment of the
Service, including by: (i) uploading or otherwise disseminating any virus,
adware, spyware, worm, or other malicious code; (ii) making any unsolicited
offer or advertisement to another user of the Service; (iii) collecting personal
information about another user or third party without consent; or (iv)
interfering with or disrupting any network, equipment, or server connected to
or used to provide the Service;
perform any fraudulent activity including impersonating any person or entity,
claiming a false affiliation, accessing any other Service account without
permission, or falsifying your age or date of birth;
take action that imposes an unreasonable or disproportionately large load on
the infrastructure of the Service of Grassroots’s systems or networks, or any
systems or networks connected to the Service or Grassroots;
sell or otherwise transfer the access granted under these Terms or any
Materials (as defined in Section 6) or any right or ability to view, access, or use
any Materials; or
attempt to do any of the acts described in this Section 9 or assist or permit
any person in engaging in any of the acts described in this Section 9.
10. Digital Millennium Copyright Act
10.1 DMCA Notification
We comply with the provisions of the Digital Millennium Copyright Act applicable to
Internet service providers (17 U.S.C. §512, as amended).
Any notice alleging that materials hosted by or distributed through the Service
infringe intellectual property rights must include the following information:
an electronic or physical signature of the person authorized to act on behalf
of the owner of the copyright or other right being infringed;
a description of the copyrighted work or other intellectual property that you
claim has been infringed;
a description of the material that you claim is infringing and where it is
located on the Service;
your address, telephone number, and email address;
a statement by you that you have a good faith belief that the use of the
materials on the Service of which you are complaining is not authorized by the
copyright owner, its agent, or the law; and
a statement by you that the above information in your notice is accurate and
that, under penalty of perjury, you are the copyright or intellectual property
owner or authorized to act on the copyright or intellectual property owner’s
behalf.
10.2 Repeat Infringers
It is Grassroots’s policy to promptly terminate the accounts of users that are
determined by Grassroots to be repeat infringers.
11. Modification of these Terms
We reserve the right to change these Terms on a going-forward basis at any time.
Please check these Terms periodically for changes. Modifications will become
effective upon the earlier of (a) your acceptance of the modified Terms, (b) your use
of the Service with actual knowledge of the modified Terms, or © thirty (30) days
following our publication of the modified Terms through the Service. Except as
expressly permitted in this Section 11, these Terms may be amended only by a
written agreement signed by authorized representatives of the parties to these
Terms. Disputes arising under these Terms will be resolved in accordance with the
version of these Terms that was in effect at the time the dispute arose.
12. Term, Termination and Modification of the Service
12.1 Term
These Terms are effective beginning when you accept the Terms or first download,
install, access, or use the Service, and ending when terminated as described in
Section 12.2.
12.2 Termination
If you violate any provision of these Terms, your authorization to access the Service
and these Terms automatically terminate. In addition, Grassroots may, at its sole
discretion, terminate these Terms or your account on the Service, or suspend or
terminate your access to the Service, at any time for any reason or no reason, with or
without notice. You may terminate your account and these Terms at any time as
provided in Section 4.3 or by contacting customer service at
contact@grassrootsmarketing.us.
12.3 Effect of Termination
Upon termination of these Terms: (a) your license rights will terminate and you must
immediately cease all use of the Service; (b) you will no longer be authorized to
access your account or the Service; © you must pay Grassroots any unpaid amount
that was due prior to termination; and (d) all payment obligations accrued prior to
termination and Sections 5.3, 6, 12.3, 13, 14, 15, 16 and 17 will survive.
12.4 Modification of the Service
Grassroots reserves the right to modify or discontinue the Service at any time
(including by limiting or discontinuing certain features of the Service), temporarily or
permanently, without notice to you. Grassroots will have no liability for any change to
the Service or any suspension or termination of your access to or use of the Service.
Premium service fees are not refundable.
13. Indemnity
You are responsible for your use of the Service, and you will defend and indemnify
Grassroots and its officers, directors, employees, consultants, affiliates, subsidiaries
and agents (together, the “Grassroots Entities”) from and against every claim
brought by a third party, and any related liability, damage, loss, and expense,
including reasonable attorneys’ fees and costs, arising out of or connected with: (a)
your use of, or misuse of, the Service; (b) your violation of any portion of these
Terms, any representation, warranty, or agreement referenced in these Terms, or any
applicable law or regulation; © your violation of any third party right, including any
intellectual property right or publicity, confidentiality, other property, or privacy right;
or (d) any dispute or issue between you and any third party. We reserve the right, at
our own expense, to assume the exclusive defense and control of any matter
otherwise subject to indemnification by you (without limiting your indemnification
obligations with respect to that matter), and in that case, you agree to cooperate
with our defense of those claims.
14. Disclaimers; No Warranties
THE SERVICE AND ALL MATERIALS AND CONTENT AVAILABLE THROUGH THE
SERVICE ARE PROVIDED “AS IS” AND ON AN “AS AVAILABLE” BASIS. Grassroots
DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED,
RELATING TO THE SERVICE AND ALL MATERIALS AND CONTENT AVAILABLE
THROUGH THE SERVICE, INCLUDING: (A) ANY IMPLIED WARRANTY OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET
ENJOYMENT, OR NON-INFRINGEMENT; AND (B) ANY WARRANTY ARISING OUT OF
COURSE OF DEALING, USAGE, OR TRADE. Grassroots DOES NOT WARRANT THAT
THE SERVICE OR ANY PORTION OF THE SERVICE, OR ANY MATERIALS OR
CONTENT OFFERED THROUGH THE SERVICE, WILL BE UNINTERRUPTED, SECURE,
OR FREE OF ERRORS, VIRUSES, OR OTHER HARMFUL COMPONENTS, AND
Grassroots DOES NOT WARRANT THAT ANY OF THOSE ISSUES WILL BE
CORRECTED.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU
FROM THE SERVICE OR GRASSROOTS ENTITIES OR ANY MATERIALS OR CONTENT
AVAILABLE THROUGH THE SERVICE WILL CREATE ANY WARRANTY REGARDING
ANY OF THE GRASSROOTS ENTITIES OR THE SERVICE THAT IS NOT EXPRESSLY
STATED IN THESE TERMS. WE ARE NOT RESPONSIBLE FOR ANY DAMAGE THAT
MAY RESULT FROM THE SERVICE AND YOUR DEALING WITH ANY OTHER SERVICE
USER. YOU UNDERSTAND AND AGREE THAT YOU USE ANY PORTION OF THE
SERVICE AT YOUR OWN DISCRETION AND RISK, AND THAT WE ARE NOT
RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY (INCLUDING YOUR
COMPUTER SYSTEM OR MOBILE DEVICE USED IN CONNECTION WITH THE
SERVICE) OR ANY LOSS OF DATA, INCLUDING USER CONTENT.
HOWEVER, GRASSROOTS DOES NOT DISCLAIM ANY WARRANTY OR OTHER RIGHT
THAT GRASSROOTS IS PROHIBITED FROM DISCLAIMING UNDER APPLICABLE LAW.
15. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE
GRASSROOTS ENTITIES BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL,
SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (INCLUDING DAMAGES FOR
LOSS OF PROFITS, GOODWILL, OR ANY OTHER INTANGIBLE LOSS) ARISING OUT OF
OR RELATING TO YOUR ACCESS TO OR USE OF, OR YOUR INABILITY TO ACCESS OR
USE, THE SERVICE OR ANY MATERIALS OR CONTENT ON THE SERVICE, WHETHER
BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR
ANY OTHER LEGAL THEORY, AND WHETHER OR NOT ANY GRASSROOTS ENTITY
HAS BEEN INFORMED OF THE POSSIBILITY OF DAMAGE.
EXCEPT AS PROVIDED IN SECTION 16.4(iii) AND TO THE FULLEST EXTENT
PERMITTED BY LAW, THE AGGREGATE LIABILITY OF THE GRASSROOTS ENTITIES
TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OR ANY
INABILITY TO USE ANY PORTION OF THE SERVICE OR OTHERWISE UNDER THESE
TERMS, WHETHER IN CONTRACT, TORT, OR OTHERWISE, IS LIMITED TO THE
GREATER OF: (A) THE AMOUNT YOU HAVE PAID TO GRASSROOTS FOR ACCESS TO
AND USE OF THE SERVICE IN THE 12 MONTHS PRIOR TO THE EVENT OR
CIRCUMSTANCE GIVING RISE TO CLAIM; OR (B) $100.
EACH PROVISION OF THESE TERMS THAT PROVIDES FOR A LIMITATION OF
LIABILITY, DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS
INTENDED TO AND DOES ALLOCATE THE RISKS BETWEEN THE PARTIES UNDER
THESE TERMS. THIS ALLOCATION IS AN ESSENTIAL ELEMENT OF THE BASIS OF
THE BARGAIN BETWEEN THE PARTIES. EACH OF THESE PROVISIONS IS
SEVERABLE AND INDEPENDENT OF ALL OTHER PROVISIONS OF THESE TERMS.
THE LIMITATIONS IN THIS SECTION 15 WILL APPLY EVEN IF ANY LIMITED REMEDY
FAILS OF ITS ESSENTIAL PURPOSE.
16. Dispute Resolution and Arbitration
16.1 Generally
In the interest of resolving disputes between you and Grassroots in the most
expedient and cost effective manner, and except as described in Section 16.2, you
and Grassroots agree that every dispute arising in connection with these Terms will
be resolved by binding arbitration. Arbitration is less formal than a lawsuit in court.
Arbitration uses a neutral arbitrator instead of a judge or jury, may allow for more
limited discovery than in court, and can be subject to very limited review by courts.
Arbitrators can award the same damages and relief that a court can award. This
agreement to arbitrate disputes includes all claims arising out of or relating to any
aspect of these Terms, whether based in contract, tort, statute, fraud,
misrepresentation, or any other legal theory, and regardless of whether a claim
arises during or after the termination of these Terms. YOU UNDERSTAND AND
AGREE THAT, BY ENTERING INTO THESE TERMS, YOU AND GRASSROOTS ARE
EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS
ACTION.
16.2 Exceptions
Despite the provisions of Section 16.1, nothing in these Terms will be deemed to
waive, preclude, or otherwise limit the right of either party to: (a) bring an individual
action in small claims court; (b) pursue an enforcement action through the
applicable federal, state, or local agency if that action is available; © seek injunctive
relief in a court of law in aid of arbitration; or (d) to file suit in a court of law to
address an intellectual property infringement claim.
16.3 Arbitrator
Any arbitration between you and Grassroots will be settled under the Federal
Arbitration Act and administered by the American Arbitration Association (“AAA”)
under its Consumer Arbitration Rules (collectively, AAA Rules”) as modified by these
Terms. The AAA Rules and filing forms are available online at www.adr.org, by calling
the AAA at 1–800–778–7879, or by contacting Grassroots. The arbitrator has
exclusive authority to resolve any dispute relating to the interpretation, applicability,
or enforceability of this binding arbitration agreement.
16.4 Notice of Arbitration; Process
A party who intends to seek arbitration must first send a written notice of the dispute
to the other party by certified U.S. Mail or by Federal Express (signature required) or,
only if that other party has not provided a current physical address, then by
electronic mail (“Notice of Arbitration”). Grassroots’s address for Notice is:
Grassroots, 582 Peterson Parkway South Weber, UT 84405. The Notice of Arbitration
must: (a) describe the nature and basis of the claim or dispute; and (b) set forth the
specific relief sought (“Demand”). The parties will make good faith efforts to resolve
the claim directly, but if the parties do not reach an agreement to do so within 30
days after the Notice of Arbitration is received, you or Grassroots may commence an
arbitration proceeding. During the arbitration, the amount of any settlement offer
made by you or Grassroots must not be disclosed to the arbitrator until after the
arbitrator makes a final decision and award, if any. If the dispute is finally resolved
through arbitration in your favor, Grassroots will pay you the highest of the following:
(i) the amount awarded by the arbitrator, if any; (ii) the last written settlement
amount offered by Grassroots in settlement of the dispute prior to the arbitrator’s
award; or (iii) $10,000.
16.5 Fees
If you commence arbitration in accordance with these Terms, Grassroots will
reimburse you for your payment of the filing fee, unless your claim is for more than
$10,000, in which case the payment of any fees will be decided by the AAA Rules.
Any arbitration hearing will take place at a location to be agreed upon in Santa Clara
County, California, but if the claim is for $10,000 or less, you may choose whether
the arbitration will be conducted: (a) solely on the basis of documents submitted to
the arbitrator; (b) through a non-appearance based telephone hearing; or © by an
in-person hearing as established by the AAA Rules in the county (or parish) of your
billing address. If the arbitrator finds that either the substance of your claim or the
relief sought in the Demand is frivolous or brought for an improper purpose (as
measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then
the payment of all fees will be governed by the AAA Rules. In that case, you agree to
reimburse Grassroots for all monies previously disbursed by it that are otherwise
your obligation to pay under the AAA Rules. Regardless of the manner in which the
arbitration is conducted, the arbitrator must issue a reasoned written decision
sufficient to explain the essential findings and conclusions on which the decision
and award, if any, are based. The arbitrator may make rulings and resolve disputes
as to the payment and reimbursement of fees or expenses at any time during the
proceeding and upon request from either party made within 14 days of the
arbitrator’s ruling on the merits.
16.6 No Class Actions
YOU AND GRASSROOTS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE
OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR
CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
Further, unless both you and Grassroots agree otherwise, the arbitrator may not
consolidate more than one persons claims, and may not otherwise preside over any
form of a representative or class proceeding.
16.7 Modifications to this Arbitration Provision
If Grassroots makes any future change to this arbitration provision, other than a
change to Grassroots’s address for Notice of Arbitration, you may reject the change
by sending us written notice within 30 days of the change to Grassroots’s address
for Notice of Arbitration, in which case your account with Grassroots will be
immediately terminated and this arbitration provision, as in effect immediately prior
to the changes you rejected will survive.
16.8 Enforceability
If Section 16.6 is found to be unenforceable or if the entirety of this Section 16 is
found to be unenforceable, then the entirety of this Section 16 will be null and void
and, in that case, the parties agree that the exclusive jurisdiction and venue
described in Section 17.1 will govern any action arising out of or related to these
Terms.
17. General Terms
These Terms, together with the Privacy Policy and any other agreements expressly
incorporated by reference into these Terms, are the entire and exclusive
understanding and agreement between you and Grassroots regarding your use of
the Service. You may not assign or transfer these Terms or your rights under these
Terms, in whole or in part, by operation of law or otherwise, without our prior written
consent. We may assign these Terms at any time without notice or consent. The
failure to require performance of any provision will not affect our right to require
performance at any other time after that, nor will a waiver by us of any breach or
default of these Terms, or any provision of these Terms, be a waiver of any
subsequent breach or default or a waiver of the provision itself. Use of section
headers in these Terms is for convenience only and will not have any impact on the
interpretation of any provision. Throughout these Terms the use of the word
“including” means “including but not limited to”. If any part of these Terms is held to
be invalid or unenforceable, the unenforceable part will be given effect to the
greatest extent possible, and the remaining parts will remain in full force and effect.
17.1 Governing Law
These Terms are governed by the laws of the State of California without regard to
conflict of law principles. You and Grassroots submit to the personal and exclusive
jurisdiction of the state courts and federal courts located within Santa Clara County,
California for resolution of any lawsuit or court proceeding permitted under these
Terms.
17.2 Consent to Electronic Communications
By using the Service, you consent to receiving certain electronic communications
from us as further described in our Privacy Policy. Please read our Privacy Policy to
learn more about our electronic communications practices. You agree that any
notices, agreements, disclosures, or other communications that we send to you
electronically will satisfy any legal communication requirements, including that
those communications be in writing.
17.3 Contact Information
The Service is offered by Grassroots Marketing located at 582 Peterson Parkway
South Weber, UT 84405. You may contact us by sending correspondence to that
address or by emailing us at contact@grassrootsmarketing.us. You can access a
copy of these Terms by clicking here: grassrootsmarketing.us/terms
17.4 Notice to California Residents
If you are a California resident, under California Civil Code Section 1789.3, you may
contact the Complaint Assistance Unit of the Division of Consumer Services of the
California Department of Consumer Affairs in writing at 1625 N. Market Blvd., Suite
S-202, Sacramento, California 95834, or by telephone at (800) 952–5210 in order to
resolve a complaint regarding the Service or to receive further information regarding
use of the Service.
17.5 International Use
Access to the Service from countries or territories or by individuals where such
access is illegal is prohibited